PRIVACY POLICY

This Privacy Policy explains how Vitalo Impex collects, uses, maintains, and discloses information gathered from users (each referred to as a “User”) of the www.VitaloImpex.com website (“Site”). This policy applies to the Site and all products and services provided by Vitalo Impex.

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification details from Users in several ways, including when Users visit our Site, register an account, place an order, subscribe to our newsletter, complete a form, or participate in other activities, services, features, or resources available on our Site.

Users may be asked to provide information such as their name, email address, mailing address, and credit card details, when appropriate. However, Users may also browse the Site anonymously.

Personal information will only be collected if Users voluntarily submit it to us. Users may decline to provide personal identification details, though doing so may limit their ability to participate in certain Site-related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

We may gather non-personal identification information whenever Users interact with our Site. This information may include details such as the browser type, computer type, operating system, Internet service provider, and other technical information related to how Users connect to our Site.

WEB BROWSER COOKIES

Our Site may utilize “cookies” to enhance the overall User experience. A User’s web browser may store cookies on their device for record-keeping purposes and sometimes to track information about their interaction with the Site.

Users can choose to configure their browser to refuse cookies or to notify them when cookies are being sent. Please note that if cookies are disabled, some features of the Site may not function correctly.

HOW WE USE COLLECTED INFORMATION

Vitalo Impex collects and uses Users’ personal information for the following purposes:

TO PERSONALIZE USER EXPERIENCE

We may analyze information in aggregate form to better understand how our Users as a group interact with the services and resources provided on our Site.

TO IMPROVE CUSTOMER SERVICE

Information you provide allows us to respond more effectively to customer service requests and support inquiries.

TO SEND PERIODIC EMAILS

The email address provided during order placement will be used to send order-related updates and information. It may also be used to respond to inquiries, questions, or other requests.

If Users opt in to our mailing list, they may receive emails containing company news, updates, product information, or service announcements. Users can unsubscribe from these communications at any time by following the instructions included at the bottom of each email or by contacting us through the Site.

HOW WE PROTECT YOUR INFORMATION

We implement appropriate data collection, storage, and processing procedures along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. This includes safeguarding usernames, passwords, transaction data, and other information stored on our Site.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users’ personal identification information to third parties.

However, we may share general aggregated demographic information that is not connected to any personal identification details with our business partners, trusted affiliates, or advertisers for the purposes described above.

In some cases, we may use third-party service providers to assist with operating our business or managing activities on our behalf, such as distributing newsletters or conducting surveys. These third parties may receive access to your information only for the limited purposes for which you have granted permission.

THIRD PARTY WEBSITES

Users may encounter advertisements or other content on our Site that link to the websites or services of partners, suppliers, advertisers, sponsors, licensors, or other third parties.

We do not control the content or links that appear on these external websites and are not responsible for the practices used by sites linked to or from our Site. These external websites may frequently update their content and policies.

Any browsing or interaction with such websites is subject to their own privacy policies and terms of service.

CHANGES TO THIS PRIVACY POLICY

Vitalo Impex reserves the right to update this Privacy Policy at any time. When updates are made, the revised date will be indicated at the bottom of this page.

We encourage Users to regularly review this page to remain informed about how we protect the personal information we collect. By continuing to use the Site, you acknowledge your responsibility to review this policy periodically and stay aware of any updates.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you indicate your acceptance of this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our Site.

Your continued use of the Site after any updates to this policy are posted will be considered acceptance of those changes.

CONTACTING US

If you have any questions regarding this Privacy Policy, the practices of this Site, or your interactions with this Site, please contact us using the details below:

Support: Our support site
Phone: (323) 800-8653
Email: sales@VitaloImpex.com